Description of Users and Acceptance of Terms
The Information We Collect and How We Use/Share It
The below describes what information Minerva collects or receives about/from Visitors and how such information is used and shared.
When you contact us using the “Request for Information” or “Contact Details” pages, sign up for our email marketing, or otherwise request information on or through the Sites, you will be asked to provide certain information which may include your name, e-mail address, country, state/region, and phone number.
Server Log Information
Like most websites today, our web servers keep log files that record information each time a device accesses those servers. Such information typically includes IP addresses, browser type and language, referring and exit pages and URLs, date and time, amount of time spent on particular pages, what sections of the Sites Visitors visit, and similar information concerning Visitors’ use of the Sites. We may also collect information about your geographic location.
Account data (“Account Data”) is personal information you provide us, or that we collect from you in connection with your access to and use of our services (such as when you provide us information to register for an account, or information we collect about your browser when you connect to one of our services, etc.). You may provide us with information in connection with the creation and management of your account for the services, such as a name, email address and a password to create an account. If you have purchased a paid version of our services, we (and our third-party payment processors) will collect information about the purchase or transaction. This includes billing details and credit card information, other account and authentication information. You may otherwise choose to provide us with information when you fill in a form, contact our customer support, respond to surveys or use other features of our services.
The content which you upload, download, or view on our services may, but does not necessarily, contain personal information. We only process Content at your direction.
We collect information using “cookie” technology. Cookies are small packets of data that a website stores on your computer’s or mobile device’s hard drive (or other storage medium) so that your computer will “remember” information about your visit. We may use both 1st and 3rd-party session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them). These cookies help us collect information regarding your web session to determine, for example, Visitor web traffic patterns, the effectiveness of our Sites’ navigational structure, and to enhance your experience using the Sites. For more information on certain uses of cookies, please see the information regarding analytics and advertising/remarketing providers below.
If you do not want us to place a cookie on your hard drive, you may be able to turn that feature off on your computer or mobile device (or display a warning before cookies are dropped). Please consult your Internet browser’s documentation for information on how to do this and how to delete persistent cookies. However, if you decide not to accept cookies from us, the Sites may not function as intended.
For Google Analytics, please visit: https://www.google.com/analytics.
In an ongoing effort to better understand our Visitors and usage of the Sites, we might analyze your information in aggregate form to operate, maintain, manage, and improve one or all of them. This aggregate information does not identify you personally. We may share this aggregate data with our affiliates, agents, and business partners. We may also disclose aggregated Visitor statistics in order to describe our services or the Site to current and prospective business partners and to other third parties for other lawful purposes.
Sharing with Third Parties
Like many businesses, we hire other companies to perform certain business-related services. We may disclose your information to certain types of third party companies but only to the extent needed to enable them to provide such services. The types of companies that may receive information and their functions are: hosting services, technical assistance, marketing, database management/back-up services, use analytics, and customer service. These other companies will have access to your information only as necessary to perform their functions and to the extent permitted by law. We may also share your information with any of our parent companies, subsidiaries, affiliates, or other companies under common control with us.
Disclosure to Public Authorities
In certain situations, we may be required to disclose your information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose your information to other third parties when compelled to do so by government authorities or required by law or regulation including, but not limited to, in response to court orders and subpoenas.
Personal Information Rights
Opt-Out for Direct Marketing; Email Management
You may also manage your receipt of marketing communications by clicking on the “Unsubscribe” link located on the bottom of any Minerva marketing email and following the instructions found on the page to which the link takes you. Please allow us a reasonable time to process your request. You cannot opt out of receiving transactional or administrative e-mails.
Retention of Personal Information
How We Protect Your Information
Important Notice to All Residents Outside of Canada
Our data servers are located in Canada. If you are located outside of Canada, please be aware that any information provided to us, including personal information, will be transferred from your country of origin to Canada. Your decision to provide such information to us, or allow us to collect such information through our Sites, constitutes your consent to this data transfer.
California Privacy Rights
Do Not Track
Minerva does not respond to “Do Not Track” settings or other related mechanisms at this time.
Links to External Sites
How to Contact Us
Last Updated: January 31, 2019